Responsible gambling
Lucky Capone Casino is committed to providing a safe and responsible gaming environment for all its players. We understand that problem gambling can have serious consequences, both financially and personally, and we want to help our players maintain control over their gaming habits.
Tools for Responsible Gaming
- Deposit Limits: Players can set daily, weekly, or monthly deposit limits from £10 to custom amounts. Changes take effect immediately for reductions, 24-48 hours for increases.
- Loss Limits: Daily, weekly, or monthly loss caps to control gambling expenditure
- Wager Limits: Maximum bet amounts can be restricted per session or period
- Session Time Limits: Set maximum playing time per session (e.g., 30 mins, 1 hour, 2 hours), automatic logout when limit reached
- Reality Checks: Pop-up reminders every 15, 30, or 60 minutes showing time played and net wins/losses
- Take a Break / Time-Out: Temporary account suspension for 24 hours, 48 hours, 1 week, or 1 month. Account automatically reopens after period.
- Self-Exclusion: Permanent or long-term exclusion (6 months, 1 year, 3 years, 5 years, or lifetime). During exclusion, account is blocked and cannot be reopened.
Support Organizations
Lucky Capone Casino provides information and links to international support organizations:
- GamCare (UK): Free 24/7 helpline: 0808 8020 133
- BeGambleAware (UK): Support, advice, and treatment for gambling problems
- Gambling Therapy (International): Free online support and counseling in multiple languages
- Gamblers Anonymous (International): Fellowship and support groups worldwide
- National Gambling Helpline (UK): 0808 8020 133
Responsible Gaming Policy
Lucky Capone Casino is committed to responsible gaming practices. We require players to maintain control over their gaming habits, and we provide tools to help them do so.
Helping You
If you feel that your gambling habits are becoming a problem or if you're concerned about someone else's behavior, please reach out to us directly.